We’d like to use analytics cookies so we can understand how you use this website and make improvements.
You can choose whether or not to give your name and contact details.
The Driver and Vehicle Standards Agency (DVSA) will be able to contact you for more information about what happened if you give your name and contact details.
This can help them to investigate the problem you had.
DVSA will not share your details with anyone else unless you give permission. You’ll be asked if you give your permission for this later.
Your report will still be investigated if you do not give your name and contact details.
However, it might make it harder to investigate and take action against the company.
Even if you do not give your details, it might be possible for the driver or company to work out that you reported the problem.
0800 030 4103 Monday to Friday, 8am to 5pm
Find out about call charges