Decide if you want to give your name and contact details

You can choose whether or not to give your name and contact details. 

Giving your name and contact details

The Driver and Vehicle Standards Agency (DVSA) will be able to contact you for more information about what happened if you give your name and contact details.

This can help them to investigate the problem you had.

Not giving your name and contact details

Your report will still be investigated if you do not give your name and contact details. 

However, it might make it harder to investigate and take action against the company. 

Even if you do not give your details, it might be possible for the driver or company to work out that you reported the problem.

Example

You are reporting that a bus did not stop and you were the only person at the bus stop. You use that bus service at the same time each evening. The driver might be able to work out that you reported it.